The dragonpals Mexico VIP programme converts eligible real-money play into points and reviews status monthly across a rolling 30-day window. Its six levels are Hatchling, Ember, Scale, Wing, Flame and Ancient Dragon, with 1 point earned for every MXN 100 wagered. Higher levels increase cashback, weekly rewards, support priority, verification speed and cashier limits. Cashback ranges from 0.8% to 1.5% by level. Daily withdrawals begin at MXN 50,000 for Hatchling and rise to MXN 250,000 for Ancient Dragon, with priority review targeting 12 minutes after approval. Current status, recorded points and the next review appear in the signed-in VIP panel.
How the dragonpals VIP programme works
No separate application is required: every account starts at Hatchling and earns 1 VIP point for each MXN 100 in eligible real-money wagering. The system calculates activity from the latest 30 days and reviews status monthly. Promotional bets, void activity and ineligible play should not be assumed to earn points until the account tracker records them.
Benefits change with status and include 0.8% to 1.5% cashback, weekly bonuses, birthday rewards, personal promotions, faster KYC, priority support, dedicated account management and higher withdrawal limits. The account displays current level, recorded points and the next review. Available rewards are claimed in the VIP panel or confirmed through an assigned manager.
The six dragonpals VIP levels
Progress follows one sequence: Hatchling, Ember, Scale, Wing, Flame and Ancient Dragon. Entry levels begin activity tracking and recurring rewards; middle levels strengthen cashback and service priority; upper levels add personal account handling and larger cashier limits. The signed-in panel confirms which benefit is currently active.
Hatchling and Ember
These are the entry levels. They track rolling 30-day activity, enable account-based weekly rewards and begin from the base cashback rate and standard MXN 50,000 daily withdrawal limit.
Scale and Wing
Sustained eligible play opens stronger cashback, personal promotions and greater priority for support and document review. The panel shows progress needed to retain or move beyond the current status.
Flame and Ancient Dragon
Upper levels concentrate dedicated management, priority handling and rising cashier limits. Ancient Dragon reaches MXN 250,000 per day and cashback of up to 1.5%, subject to the active account reward.
VIP benefits beyond one-time bonuses
VIP value does not depend on one welcome promotion. It develops through weekly rewards, recurring cashback, priority handling and cashier conditions linked to status. Each available benefit appears in the account, letting you confirm its validity before playing, depositing or submitting a withdrawal.
Cashback and personal rewards
Cashback scales from 0.8% to 1.5% and can be joined by weekly bonuses, tailored promotions and birthday rewards. The exact rate and credit timing appear in the VIP panel.
Manager and priority support
Higher levels receive priority service and may have a dedicated manager for promotions, documents, payments and account issues, reducing the need to explain one case across several channels.
Referral and loyalty value
The referral programme pays MXN 300 after the invited player deposits MXN 500 and completes 5x real-money wagering, up to 20 qualified referrals monthly. It remains separate from play-based cashback.
VIP progress, review and status maintenance
Status is calculated from a rolling 30-day window rather than granted permanently. Eligible points are reviewed each month, the position is confirmed and benefits are updated. A level may rise, remain or fall as recent activity changes. Check the tracker before planning around a reward or cashier limit.
How points are earned
Every MXN 100 wagered with real balance on eligible play produces 1 VIP point. The account records valid activity and excludes transactions that do not meet programme conditions.
When status is reviewed
dragonpals reviews the previous 30 days each month. The date displayed in the panel shows when level, cashback and attached benefits will be recalculated.
How to claim a reward
Open the VIP panel and select an available reward. Personal promotions may require activation, while special gifts or adjustments are confirmed through priority support or the assigned account manager.
VIP Level and Benefit Questions
How do I move up a VIP level?
Earn 1 point for every MXN 100 wagered with real funds on eligible play. dragonpals measures activity across a rolling 30-day period and reviews status monthly. The VIP panel shows recorded points and the next evaluation date.
How is VIP different from regular bonuses?
VIP rewards ongoing activity through 0.8% to 1.5% cashback, weekly benefits, priority service and larger withdrawal limits. A regular bonus has its own activation, wagering and expiry; it does not automatically replace advantages attached to your level.
Can my VIP level expire or go down?
Yes. Status uses the most recent 30 days and is reviewed every month. Lower eligible activity can keep or reduce a level. The review date and current progress are available in the signed-in VIP panel.
Where are my current VIP benefits confirmed?
Open VIP inside the account to see level, points, cashback, rewards and withdrawal limit. When a personal promotion or correction is pending, confirm its exact terms through priority chat or the assigned manager before using it.
View your dragonpals VIP programme
Sign in to check your level, recorded points, next review, available cashback and the withdrawal limit assigned to your account.